DURATION
4 months
ECTS
17
VACANCIES
20
REGIME
post-work
(online)
DEGREE
postgraduate
LANGUAGES
PT
DURATION
4 months
ECTS
17
VACANCIES
20
REGIME
post-work
(online)
DEGREE
postgraduate
LANGUAGES
pt
The Postgraduate Course in Consumer Law, prepared in accordance with the Regulations of Non Degree Courses of the University Portucalense, is the result of a partnership between the Department of Law of the UPT and the Portuguese Association for Consumer Protection – DECO.
The Postgraduate Course will be run by professionals who work daily with Consumer Law, as well as UPT teachers who guarantee the student not only a theoretical but also an empirical and eminently practical view.
The current market brings new challenges to all who participate in it. Faced with the growing implementation of new commercial practices, disruptive businesses and increasingly dynamic and innovative forms of contracting, it is urgent to provide all stakeholders with the information and professionalism necessary for the enlightened exercise of their rights.
On the other hand, the current economic, social and public health context challenges the legislator to find appropriate solutions that can meet consumer demands and, at the same time, ensure the financial sustainability of the Portuguese economic fabric.
For these reasons, this course aims to provide its recipients with specialized training in an area of law that is in broad growth, constantly changing, extremely important for the activity of companies and to ensure consumers the effective exercise of their rights.
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- Professionals who deal directly with the end consumer
- Customer service department managers
- Professionals wishing to acquire knowledge in the area
- Professionals in the following areas:
- Magistrates;
- Lawyers and legal consultants;
- Arbitrators dedicated to resolving consumer disputes;
- Solicitors;
- Managers and Entrepreneurs in the areas of Marketing, Economics or Social Sciences.
The postgraduate course will enable participants to acquire skills and new concepts, enabling them to:
- Be alert to the main and current challenges facing consumer society.
- Contribute to promoting a better understanding of the rules of consumer legal relations and consumer rights.
- Know and participate in alternative dispute resolution mechanisms.
- Develop practical skills in resolving consumer disputes.
- Acquire a cross-cutting view of the various areas of law that interact with consumer law.
The Post-graduate degree will work online
Application:
1st Phase: 16th December 2024 to 31st January 2025 – Early Bird: 10% discount on tuition fees.
2nd Phase: 1st February to 14th March
Course starts: 28th March 2025
The training will take place on:
- Fridays between 6:30pm and 9:30pm
- Saturdays between 9:30am and 12:30pm
A certificate of attendance will be issued to those who have attended, at least, 75% of the contact hours. The presentation and approval of a written assignment entitles the student to a certificate of attendance with the attribution of 17 ECTS.
[non-degree courses]
[non-degree courses]
MODULES CONSUMER LAW
Module 1
Opening session. Evolution of the current market and challenges for its players
Module 2
The consumer of the XXI century. The evolution of the concept. The European Consumer Agenda.
Module 3
The Consumer Protection Act.
Module 4
The current regime of sale of goods with guarantee.
Module 5
The current challenges and rules arising from the energy supply market.
Module 6
The electronic communications.
Module 7
The water supply market: quality of service and commercial relations.
Module 8
Mediation, conciliation and arbitration of consumer disputes. International mechanisms for consumer dispute resolution
Module 9
The consumer’s digital transition. E-Commerce and the intervention of electronic platforms.
Module 10
Consumer’s digital transition. E-Commerce and the intervention of electronic platform
Module 11
Case Study Presentation in Role Playing context
Module 12
Unfair commercial practices
Module 13
The consumer in Banking: consumer credit, home loans and the means of protection in renegotiation
Module 14
Taxation in the legal relationship of consumption
Module 15
Distance and off-premises contracts
Module 16
The tourist consumer: package travel, local accommodation and flights
Module 17
Presentation of the final project
The course is part of the research project “Consumer Law – New Approaches in the Digital Economy”, which belongs to the “People” line of research of IJP – Portucalense Legal Institute
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Note: Discounts cannot be combined
PARCERIAS
