Universidade Portucalense – Infante D. Henrique

Universidade Portucalense Infante D. Henrique is a cooperative higher education and scientific research establishment

Executive Short Master in Talent Management and Retention in Hospitality

Until 13 January 2025, applications are open for the  Executive Short Master in Talent Management and Retention in Hospitality .

Application Phases:

  • 1st Phase: 10 October to 22 November 2024 – Early Bird: 10% discount on tuition fees.
  • 2nd stage: 23 November 2024 to 13 January 2025

The tourism and hospitality industry is highly competitive and dynamic, constantly requiring qualified leaders and managers to face challenges and drive organisational success. The Short Master’ Talent Management and Retention in Hospitality’ is designed to address the lack of specific training programmes for this sector, offering a unique opportunity for hotel managers, HR professionals, team managers and others interested in people management to acquire essential knowledge and skills.

With a practical and targeted approach, the course addresses critical issues such as attracting and retaining talent, leadership, diversity and inclusion, happiness, and well-being at work, which are fundamental to creating high-performance teams and the sector’s success. Through dynamic teaching methodologies, such as real-life case studies and practical exercises, participants will be empowered to tackle industry-specific challenges, improve the performance of their teams, and drive operational excellence.

The creation of this course meets the growing demand for qualified professionals in the tourism and hospitality sector, contributing to the development of leaders prepared to face the challenges and opportunities of today’s market.

Executive Short Master in Talent Management and Retention in Hospitality

DURATION

3 months

ECTS

20

VACANCIES

20

REGIME

post-labour

FORMATO

presencial

LANGUAGES

PT

DURATION

3 months

ECTS

20

VACANCIES

20

REGIME

post-labour

FORMATO

presencial

LANGUAGES

PT

COURSE HIGHLIGHTS

  • Content aimed at the tourism/hotel sector
  • Future trends and challenges in people management
  • Innovative techniques for retaining talent in hospitality
  • Focus on high performance in hospitality
  • Networking and soft skills development
  • Experience seminars: success stories, leading guest speakers, external visits
Presentation

The tourism and hospitality industry is highly competitive and dynamic, constantly requiring qualified leaders and managers to face challenges and drive organisational success. The Short Master’ Talent Management and Retention in Hospitality’ is designed to address the lack of specific training programmes for this sector, offering a unique opportunity for hotel managers, HR professionals, team managers and others interested in people management to acquire essential knowledge and skills.

With a practical and targeted approach, the course addresses critical issues such as attracting and retaining talent, leadership, diversity and inclusion, happiness, and well-being at work, which are fundamental to creating high-performance teams and the sector’s success. Through dynamic teaching methodologies, such as real-life case studies and practical exercises, participants will be empowered to tackle industry-specific challenges, improve the performance of their teams, and drive operational excellence.

The creation of this course meets the growing demand for qualified professionals in the tourism and hospitality sector, contributing to the development of leaders prepared to face the challenges and opportunities of today’s market.

Why choose this course?
  • Development of leadership competencies, taking into account the complexities presented in the workplace and the rapid changes in teams.
  • Development of technical skills for team management in the hotel sector.
  • Mastery of talent retention techniques in the tourism and hospitality sector.
  • Contact with best practices in team leadership and motivation.
  • Acquisition of knowledge and tools to help increase the profitability and productivity of teams.
  • Understanding techniques and tools that help build agile organisations that adapt quickly to the market.
  • Adaptation to the constant changes in the market and organisations in the hotel sector.
  • Acquisition of competencies through Experience Seminars in which best practices from the sector will be presented. Experience Seminars can take on different formats, from the presentation of success stories, the participation of professionals as guest speakers of reference in the sector, or external visits to locations that contribute to the acquisition of skills and professional development.
Target Audience
  • Hotel managers and future hotel managers
  • Managers of service and tourism companies
  • Managers from other professional backgrounds wishing to enter the tourism and hospitality sector
  • Owners of small businesses in the tourism and hospitality sector
  • Human resources management professionals
  • Professionals who lead teams in the tourism and hospitality sector
  • Professionals wishing to progress to management/supervisory positions
  • Graduates who want to complement their academic training with practical knowledge of team leadership and management (only with proven previous professional experience in the field).
Objectives
  • Master the fundamental principles of talent management in the tourism and hospitality industry, including powerful strategies for attracting, recruiting, and integrating talent.
  • Identify and enhance organizational talent, develop skills to create effective training and professional development programmes and evaluate their impact on organisational performance.
  • Develop strategies to promote an inclusive and diverse working environment, recognising the influence of diversity on working relationships and the challenges that come with it.
  • Recognise the importance of commitment, motivation, and engagement in team performance, develop skills to set challenging goals, promote team morale, and apply mentoring and leadership techniques.
  • Acquire leadership skills to promote high team performance, including defining organisational identity, creating key performance indicators, and managing emotional intelligence.
  • Understand the importance of well-being and happiness at work, identify specific challenges in the tourism and hospitality industry, and develop strategies for building positive and collaborative relationships in an organisational context.
  • Develop people management practices aligned with sustainability principles, applying effective strategies for building sustainability-oriented organisational cultures.
Scheduled time

School term:

20th January to 8th April 2025

Monday and Tuesday, from 18h00 to 21h00.

Note: the timetable may be adjusted depending on the characteristics of the participants and/or the Experience Seminars.

Diploma or Certificate awarded
  • A certificate of attendance will be issued to participants who have attended at least 75% of the programme.
  • A certificate will be awarded to participants who have passed all the course units.
Continuing Education Courses
Study Plan 2024/2025 CH ECTS
M1. Talent management and retention: challenges for the hotel industry

16h

4

M2. Diversity and inclusion management strategies

12h

3

M3. Motivation techniques for team success

12h

3

M4. Leadership for high performance

18h

4

M5. Well-being and happiness at work

13h

3

M6. New paradigms for people management in the hotel industry: Management for and by sustainability

10h

3

Number of Contact Hours: 81h

Total ECTS: 20

carla-inacio-pb

Carla Inácio

ana-ferro-pb

Ana Ferro

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Paulo Vaz

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Débora Lemos

Marília Durão

Coordinator of the Executive Short Master in Talent Management and Retention in Hospitality

Mário Rodrigues

Coordinator of the Executive Short Master in Talent Management and Retention in Hospitality

DTHC/ Department of Tourism, Heritage and Culture

Executive Short Master in Talent Management and Retention in Hospitality
(pe.grth@upt.pt)

Marília Durão

Coordinator of the Executive Short Master in Talent Management and Retention in Hospitality

Mário Rodrigues

Coordinator of the Executive Short Master in Talent Management and Retention in Hospitality

DTHC/ Department of Tourism, Heritage and Culture

Executive Short Master in Talent Management and Retention in Hospitality
(pe.grth@upt.pt)

Investment
Application 50€
Tuition Fee 1050€
Early Bird: 10% discount on tuition fees for applications made in the 1st phase (10/10/2024 a 22/11/2024)
Tuition fee (single payment- 3% discount)

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Tuition Fee (3 instalments) 3x350€
1st payment on enrolment, 2nd payment by the 5th of each month.
Note: Discounts cannot be combined
Specific Admission Conditions
  • Relevant previous professional experience in tourism, hotels, services, team management, human resources, or related areas.
  • It will be valued but is not a mandatory requirement, for trainees to have previous academic training in areas related to the subject of the course (e.g., management, hotel management, human resources management, tourism).
Application period

1st Phase: 10 October to 22 November 2024 – Early Bird

2nd Phase: 23 November 2024 to 13 January 2025

PARTNERSHIPS

Executive Short Master in Talent Management and Retention in Hospitality
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